Last Updated: October 06, 2025

1. Introduction

Welcome to UpVate CORE Mobile. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we collect through our mobile application UpVate CORE Mobile (the “App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We are a software development company with our registered office at 250 Hamilton Rd. Arlington Heights, IL 60005. Our Data Protection Officer can be contacted at eblazynski@upvate.com.

This Privacy Policy is subject to change, and we will notify you of any material changes by posting the updated policy within the App and updating the “Last Updated” date above.

2. What Personal Information Do We Collect?

We may collect the following types of personal information when you use our App:

  • Name, email address, phone number, and profile information you provide during registration or use.
  • Information you provide directly, such as during account registration or through in-app forms.
  • Information collected automatically, such as IP address, device type, operating system, app usage data, and crash reports.

We do not collect sensitive personal information, such as health data or biometric data.

3. How Do We Use Your Personal Information?

We use the personal information we collect for the following purposes:

  • To provide and maintain our App, including processing user accounts and providing core features.
  • To communicate with you, including sending app updates, notifications, and responding to support inquiries.
  • For legal and compliance reasons, such as complying with data protection laws and responding to legal requests.

The legal basis for processing your personal information includes your consent, contractual necessity, and our legitimate interests.

4. How Do We Share Your Personal Information?

We may share your personal information with the following categories of third parties:

  • Legal authorities, if required by law, such as responding to subpoenas or complying with regulations.
  • In the event of a merger, acquisition, or sale, your personal information may be transferred to the new entity.

We ensure that third parties handle your data in accordance with this Privacy Policy and applicable data protection laws.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete the personal information we have on you.
  • The right to restrict or object to our processing of your personal information.
  • The right to data portability, where applicable.
  • The right to withdraw consent at any time, where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority, such as your local data protection authority.

To exercise these rights, please contact us at eblazynski@upvate.com. We will respond to your request within 30 days.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our App is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children under the applicable age. If we become aware that we have collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at eblazynski@upvate.com.

9. International Data Transfers

If you are located outside of the United States, your personal information may be transferred to, stored, and processed in the United States. By using our App, you consent to this transfer. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We will notify you of material changes via in-app notifications or email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

UpVate
250 Hamilton Ave
Arlington Height, IL 60005
Email: eblazynski@upvate.com
Phone: 860-604-3041